Privacy Policy

This Privacy Policy describes how Fitmybyd ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

SECTION 1 – INFORMATION WE COLLECT

When you purchase products from our store, we collect personal information that you provide, including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by our payment providers)

When you browse our website, we may also automatically collect certain information such as your IP address, browser type, operating system, device information, and browsing behaviour to help improve our website and services.

With your permission, we may send you marketing emails about new products, promotions, and updates. You can unsubscribe at any time.

SECTION 2 – CONSENT

By providing your personal information to complete a purchase, verify your payment, arrange delivery, or request a return, you consent to us collecting and using your information for those purposes.

If we request your information for marketing purposes, we will ask for your consent or provide you with the option to decline.

You may withdraw your consent at any time by contacting us at support@fitmybyd.com.au.

SECTION 3 – HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil your orders.
• Communicate with you regarding your order.
• Provide customer support.
• Improve our website and services.
• Prevent fraud and maintain website security.
• Send marketing communications where you have consented.

SECTION 4 – SHOPIFY

Our online store is hosted by Shopify Inc., which provides the eCommerce platform that allows us to sell our products and services.

Your information is securely stored through Shopify's infrastructure and protected using industry-standard security measures.

For more information, please visit Shopify's Privacy Policy.

SECTION 5 – PAYMENT SECURITY

Payments are securely processed through Shopify Payments and other authorised payment providers.

Your payment information is encrypted and processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Fitmybyd does not store your full credit card details.

SECTION 6 – THIRD-PARTY SERVICES

We may share your information with trusted third-party service providers where necessary to operate our business, including:

• Payment providers
• Shipping carriers
• Marketing platforms
• Website analytics providers

These providers only receive the information necessary to perform their services.

When you visit external websites through links on our website, their own privacy policies will apply.

SECTION 7 – COOKIES

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your shopping cart.
• Save your browsing preferences.
• Analyse website traffic.
• Improve website performance.
• Provide personalised content.

You can disable cookies through your browser settings, although some website features may not function correctly.

SECTION 8 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Our website uses SSL (Secure Socket Layer) encryption and follows industry security standards, including PCI-DSS requirements where applicable.

Although no method of internet transmission is completely secure, we work to protect your information using commercially reasonable safeguards.

SECTION 9 – YOUR PRIVACY RIGHTS

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Update your personal information.
• Request deletion of your personal information where permitted by law.
• Withdraw your marketing consent.

Please contact us using the details below if you wish to exercise these rights.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon publication on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Fitmybyd

Email: support@fitmybyd.com.au

Phone: +61 404 220 555

Address: Unit D1, 101 Rookwood Road, Yagoona NSW 2199, Australia