Frequently Asked Questions

Frequently Asked Questions

Q: Where do you ship?

A: We currently ship Australia-wide.

Q: How long does shipping take?

A: Most orders are dispatched within 1–2 business days.

Q: How can I track my order?

A: Tracking information will be emailed once your order has been shipped.

Q: Are your products made specifically for BYD vehicles?

A: Yes. Our products are designed to fit specific BYD models.

Q: What payment methods do you accept?

A: Visa, Mastercard, PayPal, Google Pay, Apple Pay, Shop Pay and more.

Q: Do your products come with warranty?

A: Yes. Most products include a 12-month warranty.

Q: Can I return my order?

A: Yes. Please refer to our Return Policy for details.

Q: How do I contact customer support?

A: Email us anytime at support@fitmybyd.com.au.