We have a 30-day return policy, which means you have 30 days from the date you receive the item to request a refund. If 30 days have gone by since you received, unfortunately we can’t offer you a refund or exchange.
You can get eligible for a return no reason, but your item must be in the same condition as when you received it. If the item is defective or incorrect please contact us at email email@example.com or Phone +61 426116868.
Returned item must be its original packaging and in a new (resalable) condition.
Conditions of Return
Damages and issues
Please check your order when it arrives and let us know right away if anything is broken, damaged, or defective so we can look into it and make it right. Tesdaddy will either repair any broken components or items or issue a refund for the purchase price based on the results of a per-order inspection.
Returning the item you already own and then making a new purchase for the desired item after the return has been approved is the quickest way to ensure that you get what you want.
Return Shipping And Restocking Fees
Step-by-Step Instructions for Getting a Refund:
Contact us by email(firstname.lastname@example.org) and include:
a) Your order number.
b) The reasons you are requesting a refund.
c) If there is damage, include clear images of it.
Once we have received and inspected your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund in the form of your original payment. Please keep in mind that it will also take some time for your bank or credit card company to process and post the refund. Please allow 15 business days for the refund to be fully processed.
If you have questions, please contact us.
Address: 2/22-24 Princes Road East, Auburn, NSW 2144, Australia